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DHL Global Forwarding unveils first Global Competence Center for Humanitarian Logistics in Dubai

  • Center consolidates DHL Global
    Forwarding’s existing humanitarian logistics services for faster, more reliable
    supply chain support globally
  • It will enhance the global
    network for humanitarian logistics services,
    by connecting to expert regional teams
    based in Sub-Saharan Africa and Europe
  • Center’s location in Dubai facilitates
    collaboration with existing aid and humanitarian organizations based in the
    city, as well as logistics hubs including the International Humanitarian City

DUBAI, UAE – Media
– February 6, 2019 –
DHL Global Forwarding, the
leading international provider of air, sea and road freight services, has
consolidated its portfolio of humanitarian logistics services within its first Global
Competence Center for Humanitarian Logistics, designed to meet growing global
demand for these logistics services. The Center will see close coordination
across all DHL business divisions to provide all related services and products,
to meet customers’ needs.
A DHL veteran with over 15 years of experience
in creating, providing and implementing solutions for complex humanitarian
operations, Fatima Ait Bendawad has also been appointed to lead the Global
Competence Center for Humanitarian Logistics.

DHL Global Forwarding launches Global Competence Center for Humanitarian Logistics

Disaster Response Team (DRT) from DHL helping out in the aftermath of Palu earthquake in Indonesia

Massar Diop, Director, Humantarian Logistics, DHL Global Forwarding

Fatima Ait Bendawad, Head of Global Humanitarian Logistics Competence Center, DHL Global Forwarding

Amadou Diallo, CEO, DHL Global Forwarding, Middle East and Africa

Center offers non-governmental organizations, aid agencies, and their suppliers
and manufacturers a broad range of services including air and ocean freight, customs
clearance, warehousing and local distribution of humanitarian shipments. These
services will be backed by control tower and data analytics services designed
to offer heightened levels of freight visibility for humanitarian situations of
any level of urgency and complexity. Organizations can also use the Center to
tap into DHL Global Forwarding’s global network of freight connections for
rapid, efficient transport of resources; as well as sector-specific services
including temperature-controlled and cold-chain shipments for life sciences and
healthcare — critical for public health assistance projects involving the
long-term delivery of medicines and medical equipment to developing areas.

impact of conflicts and natural disasters on the world is evident and at DHL
Global Forwarding, we have the capability, expertise and global network to render
resilient logistics support to organizations who are highly committed to ensure
that critical resources are delivered, to meet the needs of those who require
them,” said Amadou Diallo, CEO, DHL Global Forwarding, Middle East and Africa.

With its
geographical location and longstanding reputation as a cluster for global aid
and relief organizations, Dubai currently plays host to several major logistics
hubs including the International Humanitarian City, the largest humanitarian
hub worldwide from which nine United Nations (UN) agencies and 48 NGOs
currently run logistics operations.[1]
The Center will play the pivotal role of coordinating
logistics services globally, by leveraging
expertise in regional hubs in Sub-Saharan Africa
and Europe — to optimize delivery schedule and routes to areas which need the

DHL has
extensive experience in disaster management activities — which includes the deployment
of its Disaster Response Teams (DRT) consisting of DHL experts to provide
on-ground logistics support in natural disaster zones; and the Get Airports
Ready for Disasters (GARD) program, which runs joint workshops with the UN
Development Programme to prepare local airport management for the logistical
issues associated with natural disaster situations.

level of preparedness — whether it be expedited customs clearances, readiness
to handle dangerous goods like chemicals or medicines, or processes for
on-ground collaboration between multiple agencies[2]
— directly correlates with the efficiency of humanitarian logistics. Our work
on the front line, has helped us build and maintain familiarity with the
nuances of compliance, regulation and international standards that apply to
movements of critical goods,” said Fatima Ait Bendawad, Head of Global
Humanitarian Logistics Competence Center, DHL Global Forwarding.

logistics requires dedication and coordination with different stakeholders to
get critical goods to those in need, gaining trust and working with numerous
partners to coordinate shipments in situations which often require short
turnaround times,” said Massar Diop, Director of Humanitarian Logistics, DHL
Global Forwarding.

more than a decade of experience working in this field, Massar has built a
strong network of relationships with key UN agencies, NGOs and suppliers, to
provide the best solutions to their needs, in different parts of the world.

For more
information about the
Global Competence Center for
Humanitarian Logistics in Dubai please click

DHLThe logistics company for the

DHL is the leading global brand in the
logistics industry. Our DHL family of divisions offer an unrivalled portfolio
of logistics services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express, road, air
and ocean transport to industrial supply chain management. With about 360,000
employees in more than 220 countries and territories worldwide, DHL connects
people and businesses securely and reliably, enabling global trade flows. With
specialized solutions for growth markets and industries including technology,
life sciences and healthcare, energy, automotive and retail, a proven
commitment to corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is
part of Deutsche Post DHL Group. The Group generated revenues of more than 60
billion euros in 2017.

Source:: Media Outreach